Shipping Policy
Thank you for shopping at LAMEDA CUSTOM. We are a Chinese company that specializes in providing high-quality custom cycling clothing to our customers around the world. We are committed to ensuring that your orders are shipped in a timely and efficient manner.
Shipping Methods
We offer shipping services to most locations worldwide. Our shipping methods include:
Small batch orders:
Small batch orders are shipped by FedEx, DHL, and UPS. We offer standard shipping and expedited shipping options for these orders. Delivery times will vary depending on the shipping method and your location. Shipping costs will be calculated at checkout and paid by the buyer.
Large quantity orders:
Large quantities of orders are mainly shipped by sea. Delivery times for these orders will vary depending on the size of the order, the shipping destination, and any customs clearance requirements. We will provide an estimated delivery time for these orders when you place your order. Shipping costs for large quantity orders will also be paid by the buyer.
Shipping Charges
Shipping charges will vary depending on the shipping method you choose, the size and weight of your order, and your shipping destination. Shipping charges will be calculated at checkout and added to your order total.
International Shipping
We ship to most locations around the world. However, please note that some countries may have restrictions on the import of certain products. It is your responsibility to check with your local customs office for any restrictions or additional fees that may apply.
Please also note that international orders may be subject to customs clearance procedures, which can cause delays in delivery. LAMEDA CUSTOM is not responsible for any delays caused by customs clearance procedures.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order online.
Order Processing Time
We process orders within 2-3 business days of receipt. We promise to deliver within 15 days. If there are any delays or issues with your order, we will notify you by email.
Returns and Refunds
Please refer to our Return and Refund Policy for information on returns and refunds. Shipping costs for returns are paid by the buyer.
If you have any questions about our Shipping Policy, please contact us at [email protected].